We take your privacy extremely seriously. Safeguarding your personal information is our responsibility and a top priority. This policy outlines how we collect, handle, and use your data, your rights regarding this information, and how to contact us.
Security Guarantee
1. Information Collection
When you visit our website, we collect personal information such as your name, email address, postal address, phone number, inquiry history, and shopping preferences. This is essential for us to provide our services and interact with you effectively. If you choose to reject this collection, we might be unable to offer our services or interact with you as expected.
When you make an order or send us a message, we may collect the following information:
Order information: Order number, product details
Contact details: Phone number, email address, postal address
Personal data: Name, date of birth, gender, title, etc.
Social information: Social media handle, marketing preferences, identification information, bank account details
Location: GPS location, website address
Visit details: Pages visited on our site and visit duration
2. Information Use
We gather your personal information to enhance the services and products we offer you. We ensure that your personal details remain confidential and are never shared with third parties without your explicit consent.
When you make a purchase on our website, we collect your contact information, which includes your name, phone number, email address, and postal address. This is solely for the purpose of delivering your ordered products accurately.
By collecting your search records, we aim to understand your shopping preferences better. This allows us to recommend products that we believe will satisfy your needs and preferences.
With your consent, we may use your information to inform you about related products or services that might interest you. We respect your choice and will only communicate with you if you have agreed to such communications.
In addition, we may use anonymized and aggregated data for internal reporting, reporting to our group or other third parties, and marketing and promotional purposes. Please be assured that these reports and statistics will never contain any personally identifiable information.
3. Personal Data Storage
Data Retention and Security
Your Rights
- To correct or complete your personal information: Keeping your personal information accurate is important to us. Please inform us of any changes to your name, email address, phone number, or postal address.
- To object to the processing of your personal information: If you wish to object to the use of your personal information for direct marketing or other purposes, please let us know. We will temporarily stop processing your information while we investigate. If your objection is covered by data protection laws, we will permanently stop processing your data for those purposes.
- To erase your personal information: You have the right to request the removal of your personal information. If your request is valid under data protection laws, we will cease processing and remove your data from our systems.
- To restrict the processing of your personal information: If you believe we are processing your information unlawfully, please contact us. We will investigate and resolve the issue. During this period, we may only process your information with your consent or if legally permitted.
- To access your personal information: You have the right to access your personal information and understand how we process it.
